Projects

Selected work across AI, automation, analytics, and research.

Intern Projects

Smart Traffic 2025

An intelligent customer–agent matching framework that optimizes routing and service quality in contact centre operations- FIlters through Language, expertise, and KPIs like CSAT and AHT.

AlgorithmRoutingPython

Few-shot Prompting in DSAT Scrubbing (QA) 2025

Built an LLM-based framework for DSAT analysis using few-shot prompting to enhance QA automation accuracy.

LLMNLPPython

BERT-based ML Classifier for Multi-Label Categorization 2025

Trained a BERT-based classifier for multi-intent categorization in service transcripts with REST API deployment.

BERTTransformersFastAPI

QA Voice Monitoring Dashboard 2024

Designed an interactive Python–Streamlit dashboard for speech analytics — tracking silence ratio, talk-over, and sentiment to support data-driven coaching decisions.

Power BIDAXAnalytics

QA Call Monitoring Dashboard 2024

Developed a Streamlit-based real-time dashboard visualizing QA call performance metrics, enabling supervisors to monitor compliance and identify coaching opportunities.

Power BIVisualizationKPI

Agent Performance Dashboard 2024

Performance analytics tool benchmarking KPIs, SLA adherence, and call handling efficiency for coaching insights.

Power BIAnalyticsVisualization

Open-Source & Academic

Classroom Face Recognition Attendance Python

Face recognition-based attendance system ensuring real-time verification and anti-spoof security.

OpenCVFaceNetPython

Linear Programming Solver & Visualizer Python

An interactive linear programming tool with graphical region plotting and real-time optimization output.

OptimizationMatplotlibNumPy

Stock Price Prediction System Python

ML model predicting real-time stock trends with feature engineering, backtesting, and alert automation.

Scikit-learnTime-SeriesPandas

Covid-19 Data Analysis Dashboard Python

Global COVID-19 data visualization and analytics platform using Plotly and Pandas for public insights.

EDAPlotlyGeoViz

Assessment Automation System (CarPar2) TypeScript

A modern web platform automating CLO/PLO assessment for universities with evaluator scoring and data exports.

TypeScriptWeb AppEducation